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Terms & Conditions
 
Effective Date: 1st September 2025
Welcome to Zep Design (https://www.zepdesign.co.uk), owned and operated by Shannon Zepeda. By accessing or using this website and/or working with me, you agree to the following Terms & Conditions. Please read them carefully.
 
1. Services
I provide branding, web design, digital design, and motion graphics services tailored to each client. The exact scope of work, timelines, and fees will be outlined in a written proposal or agreement before any project begins.

2. Intellectual Property
Unless otherwise agreed in writing:

  • I retain the rights to design concepts, drafts, and unused work.

  • Final deliverables become the property of the client upon full payment.

  • I reserve the right to showcase completed work in my portfolio and on social media.
     

3. Payment Terms

  • A non-refundable deposit (typically 25–50%) is required to secure your project in my schedule.

  • The remaining balance is due upon project completion, before final files are handed over.

  • Late payments may incur a fee and could delay delivery.
     

4. Cancellations & Refunds
If you decide to cancel the project after the deposit is paid:

  • The deposit is non-refundable.

  • If significant work has been completed, you may be billed for the time spent.

If I need to cancel the project for any reason, you will receive a full refund of any payments made.

5. Client Responsibilities
To keep projects running smoothly, you agree to:

  • Provide all necessary content, feedback, and approvals in a timely manner

  • Ensure you have the rights to use any materials you supply (e.g. images, fonts, logos)

  • Respect agreed timelines and communication channels
     

6. Limitation of Liability
While I strive for accuracy and quality, I am not liable for:

  • Any loss or damage resulting from your use of the website or deliverables

  • Issues arising from third-party platforms (e.g. hosting, email, fonts, etc.)

  • Any indirect, incidental, or consequential damages
     

7. Website Usage
You agree not to copy, reproduce, or use any part of this website or its content without permission.

8. Updates to These Terms
These Terms may be updated from time to time. It’s your responsibility to check this page for any changes.

9. Contact
If you have questions about these Terms, feel free to get in touch:
📧 scrillydesign@gmail.com
🌐 https://www.zepdesign.co.uk

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